FAQ

What you need to know

At Jo Ann Palmer Designs, we are committed to ensuring that your shopping experience will be easy and enjoyable. We work hard to provide exceptional customer service, so if you have any questions or requests, please talk to us.

Personalized Craftsmanship We accept special requests for every piece of jewelry you have in mind. Contact us to arrange a meeting with one of our talented in-house designers and create a truly unique piece from start to finish.

Shipping

All Items over $75.00 (USD) include free shipping
Shipping rates are determined by the cost of the item. Some lower priced items are shipped 1st class. Mid priced items are primarily shipped USPS Priority mail or first class international. High dollar items are shipped priority mail. Insurance is included.
**UNLESS requested otherwise, I ALWAYS ship to the provided address.
Purchases are handled in a very timely manner; items are normally shipped within 1-4 days of receipt of payment, excluding weekends and holidays. All jewelry will arrive artfully packaged ready to give as a gift or simply as a treat for yourself!

We are a women owned business

We are a small woman owned business When buying from us we provide a more personalized shopping experience, taking the time to understand your needs and preferences. We focus on quality and craftsmanship, offering unique, well-made products that are not available in larger retailers. Our items are unique and handcrafted, allowing you to find jewelry that stands out from mass-produced options. We prioritize ethical sourcing and sustainability, allowing you to shop in a way that aligns with your values. Your purchase has a direct impact on us, making each transaction more meaningful. By choosing to buy from us, you not only get unique and quality jewelry but also contribute to the vibrancy and sustainability of your community!

Wholesale Available

Interested in carrying our handcrafted sterling silver jewelry in your store?

We’d love to collaborate!

Our unique designs, featuring natural stones and nature-inspired elements, are perfect for boutique retailers. Contact us or you can find us on faire.com, pricing, and terms. Let’s work together to bring these meaningful creations to your customers.

Disclaimer

The content on this website, including product descriptions, images, and pricing, is for informational purposes only and may be subject to change without notice. While we strive to ensure accuracy, we cannot guarantee that all information is error-free.

Silver Wolf Productions is not liable for any misuse of our products. All jewelry is intended for decorative purposes and should be handled with care. If you have allergies or sensitivities, please verify product materials before purchase.

By using this website, you agree to these terms.